Insurance Reinstatement - Escape of Water
Today signals the final day of work on our property which was hit by flood damage just over a month ago.
Matthew does not know that I am writing this email.
I just wanted to say how excellent Reeve have been during the whole process.
Their restoration team (painters, carpenters, electrician) have been professional, polite and have done a tremendous job.
Often I find people are quick to criticise but not so quick to praise.
Hopefully this email will correct the balance a little.
Having had a mini-disaster at our property at the beginning of July we now find ourselves in a position where the house has been put right back to its former self with minimum fuss.
We have found the whole process with our claim with AVIVA and the work by Reeve to be efficient and first class.
Congratulations to you and Matthew. I have worked in professional services for 30 years and this is a great case-study on how to satisfy the client.